Employee Offboarding Guide
Accounts
Section titled “Accounts”Google Workspace
Section titled “Google Workspace”Change the user’s password
Sign out of any apps or devices
Export the user data: https://admin.google.com/ac/customertakeout
Optional: archive the user’s emails with GYB: https://github.com/GAM-team/got-your-back
Ensure someone has delegate access to the user’s inbox, and has been told to watch it.
Remove the user from all groups. .
Rename the user’s account to “[user]_legacy”
Create a new group with the same name as the user’s original account name; add the user’s manager and members of their team (if relevant)
Suspend the original user account for 30 days before deleting
simPRO
Section titled “simPRO”Remove the user’s license and amend our subscription if necessary. Change their password, but don’t delete the account until all current jobs have completed or been transferred.
Transfer any current jobs to another user.
Devices
Section titled “Devices”Computer
Section titled “Computer”Save a copy of the user’s Home folder (/Users/[user] for macOS or C:\Users\[user] for Windows) to the Archive drive on Google Drive.
Export each chat on the phone, including media, to Google Drive. Archive accordingly.